Customer Switching Behaviour in Telecommunication Sector with Special Reference to Vijayawada in Andhra Pradesh
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چکیده
منابع مشابه
Business Process Reengineering and Customer Satisfaction with reference to Indian Telecommunication sector
Intention of the study was to quantitatively analyze the factors based on which telecom service providers can formulate strategy to satisfy customers to get an edge over the competitors. And we will see how Business Process Management and Re-engineering might play the role of a weapon to Indian Telco service providers. The elements of the business processes of the Telecom domain, which affect c...
متن کاملBusiness Process Reengineering and Customer Satisfaction in Indian Telecommunication sector
Intention of the study was to quantitatively analyze the factors based on which telecom service providers can formulate strategy to satisfy customers to get an edge over the competitors. And we will see how Business. Process Management and Re-engineering might play the role of a weapon to Indian Telco service providers. The elements of the business processes of the Telecom domain, which affect ...
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ژورنال
عنوان ژورنال: International Journal of Management Studies
سال: 2019
ISSN: 2231-2528,2249-0302
DOI: 10.18843/ijms/v6i1(4)/11